Helene Schneider, MFT

Psychotherapy and Life Coaching

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            FREQUENTLY ASKED QUESTIONS

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            Appointments

            Do you have evening or weekend appointments?

            Appointments are available afternoons and evenings, not on weekends.

             

            Are there forms I need to fill out before I come in?

            If you'd like, you can print and fill out the New Client Information form (see link below) and bring it with you to first appointment. Or, you can easily fill one out at the office prior to our appointment as it is short and only takes a few minutes.

            Client Information Form >>

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            Payments

            Do you take insurance?

            I am not an "in network" provider with any insurance but if your plan has "out of network" coverage, they will reimburse you for part of the fee.


            Here are questions to ask your insurance company to determine your coverage:
              • Does my plan include a mental health benefit?
              • Does my plan cover out-of-network therapists?
              • If yes, do I have a separate mental health deductible?
            - How much is it per calendar year?
            - How much have I met so far?
              • Do I need  pre-approval or pre-certification before I start sessions?
            - If yes, how do I get pre-certification?
              • What percentage of the usual and customary fee does plan pay per session?
              • What percentage of fee is my copay?
              • Is there a limit on number of sessions?
              • Do you cover CPT 90837 or only CPT 90834?
              • Where do I mail claims to get reimbursed?
              • What is your Payor ID for electronic submission of claims?
              • Once I send in a claim, how long before I receive  reimbursement?
             

            How do I pay for appointment? Do I pay every session or do you bill me?
            Appointments are paid at the time of each appointment. I accept all credit, debit, HSA/FSA cards through Venmo, Zelle or Apple Pay.

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            Copyright © 2016   Helene Schneider - MA, MFT

            Site by External link opens in new tab or windowAlamoWeb Solutions

            Services

            • Psychotherapy
            • Life Coaching

            • Intuitive Reading & Healings

            Resources

            • Recommended Reading
            • FAQ

            • Blog

            Office Information

            954 Risa Rd. , Suite A
            Lafayette, CA  94549
            P:  925.289.6555

            E:  heleneschneidermft@gmail.com

            Copyright © 2016   Helene Schneider - MA, MFT

            Site by External link opens in new tab or windowAlamoWeb Solutions

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